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About Us
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Introduction • Affordable as a black empowered, woman led organization, it is our wish that more and more people be exposed to travel experiences in spite of their financial position in society. • Value for money: We want all our clients to feel satisfied about what they have paid for when undertaking any trip, be it business or private. • Quality: Quality for us means not only exceeding your expectations, but also delighting you with the travel experiences that we provide. Vision Hamba Nathi Travel intends becoming the Premier Travel Agency in the Free State and beyond. Services Offered • Local and international flights Additional services include assistance with obtaining visas for travel Our Strategic Objectives Hamba Nathi has the following four strategies objectives • Retaining and growing current clients and growing our share of the wallet in each of these client environments; This means that we will become the preffered travel agency of each and every company because of the quality of service we provide . • Exploiting new markets and opportunities: This means that we will be looking at expanding the business into new horizons, reaching newer and further destination for you our client. • Developing strategic partnerships and alliances: This mean that it is our intention to provide a one-stop service and end to end service for all your travel needs so that your travel experiences is made easier, and more enjoyable. • Develop the Hamba Nathi Brand: We will be expanding a lot of money to make sure that Hamba Nathi becomes a household name in the industry , that is associated with affordable, value for money and quality services. Additional services include assistance with obtaining visas for travel abroad, Travel Insurance and frequent flyer inquiries and ticket. Our Business Values Hamba Nathi has adopted the following values as important in directing all their business operation; • Customer Care: putting the needs of our clients first and striving to continuously provide an outstanding level of service. • Commitment and excellence continuously seeking higher levels of performance. • Cultural diversity fostering respect and team spirit in the workplace, embracing and leveraging the multicultural essence of the company, and providing equal opportunity to talented individuals. • Reliability:Being a dependable and trustworthy business partner ,committed to offering industry leading products and services • Entrepreneurial spirit: approaching new challenges with creativity, resourcefulness and agility, reacting quickly and effectively to provide innovative solutions. • Intergrity: Building productive, long-lasting relationships by being truthful and promoting open communication.
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